Call us now: 029 2167 0060

About Charles Frank Finance

As a directly FCA-authorized mortgage broker, we provide comprehensive advice across the entire market. Our independent status ensures you receive impartial guidance focused solely on finding your ideal mortgage solution.

Extensive Lender Network

Our established relationships with banks, private lenders, and financial institutions give you access to a vast range of mortgage products. We leverage these connections to negotiate better rates and terms on your behalf.

Innovative solutions illustration

Experienced Financial Guidance

Our team of seasoned professionals navigates the complexities of mortgage financing with precision. We streamline the entire process, from application to completion, saving you valuable time and potential stress.

Customer-centric approach illustration

Tailored Financial Solutions

We carefully assess your unique financial position and objectives to provide customized mortgage recommendations. Our commitment to transparency means you'll understand all costs and terms upfront

Sustainable practices illustration

Streamlined Mortgage Process

A Seamless Experience

Our refined mortgage application process ensures a smooth journey from initial consultation to completion. We handle the complexities while keeping you informed at every stage, making mortgage applications straightforward and stress-free.

Profile picture of Mark Severn
Mark Severn
“Jo did a fantastic job for us arranging a new mortgage with a very competitive rate. From beginning to end, Jo was on top of the detail & our requirements & provided us with an excellent outcome. We would definitely recommend and have done since our positive experience.”
Profile picture of Mathew Horwood
Mathew Horwood
I've used Joanne at Charles Frank Finance several times and she's always found a me a good deal on my mortgages. Very meticulous. Highly recommended.”
Profile picture of David Lewis
David Lewis
Joanne provided an extremely professional and high standard of service during my re-mortgage. she could not do enough and constantly updated me with progress throughout and ensured everything was done right first time. highly recommend.
Profile picture of Claire Simmons
Claire Simmons
Excellent communication. Really clear & timely. Would definately recommend and use again. Meet all my expectations and handled my case extremly well proving me with the outcome I was looking for.
Profile picture of Mark Severn
Mark Severn
“Jo did a fantastic job for us arranging a new mortgage with a very competitive rate. From beginning to end, Jo was on top of the detail & our requirements & provided us with an excellent outcome. We would definitely recommend and have done since our positive experience.”
Profile picture of Mathew Horwood
Mathew Horwood
I've used Joanne at Charles Frank Finance several times and she's always found a me a good deal on my mortgages. Very meticulous. Highly recommended.”
Profile picture of David Lewis
David Lewis
Joanne provided an extremely professional and high standard of service during my re-mortgage. she could not do enough and constantly updated me with progress throughout and ensured everything was done right first time. highly recommend.
Profile picture of Claire Simmons
Claire Simmons
Excellent communication. Really clear & timely. Would definately recommend and use again. Meet all my expectations and handled my case extremly well proving me with the outcome I was looking for.
Profile picture of Mark Severn
Mark Severn
“Jo did a fantastic job for us arranging a new mortgage with a very competitive rate. From beginning to end, Jo was on top of the detail & our requirements & provided us with an excellent outcome. We would definitely recommend and have done since our positive experience.”
Profile picture of Mathew Horwood
Mathew Horwood
I've used Joanne at Charles Frank Finance several times and she's always found a me a good deal on my mortgages. Very meticulous. Highly recommended.”
Profile picture of David Lewis
David Lewis
Joanne provided an extremely professional and high standard of service during my re-mortgage. she could not do enough and constantly updated me with progress throughout and ensured everything was done right first time. highly recommend.
Profile picture of Claire Simmons
Claire Simmons
Excellent communication. Really clear & timely. Would definately recommend and use again. Meet all my expectations and handled my case extremly well proving me with the outcome I was looking for.
Profile picture of Gayathri Mahalingam
Gayathri Mahalingam
Quick response, friendly customer service and responsible team 😊😊😊. My mortgage advisor was Daniel. He was very friendly, patient and always very helpful. Thank you for everything 😊😊😊
Profile picture of Ros Hills
Ros Hills
Very professional and really listened and took on board my requirements. Whole process felt very unique to my needs and situation. Would highly recommend.
Profile picture of Judy Wong
Judy Wong
Great Team and service at Charles Frank Finance. Fast and responsive when I had questions and queries and helped me out with what I needed. Updated me on all stages.Would highly recommend them if you are in need of a mortgage or secured loan.
Profile picture of Jacquie O'Donnell
Jacquie O'Donnell
Creig has helped me in one of the most difficult loan applications I have ever experienced. if it wasn't for his constant support, empathy, at any time when needed, I think I would have lost the plot completely. The process was horrendous for a variety of reasons, and throughout it all Creig's reassurance and problem solving attitude got me through it. Thank you so much Creig.
Profile picture of  Saralee and Chad.
Saralee and Chad.
I highly recommend Charles frank Finance Sam Turner was absolutely incredible we was in need of a secured loan to be completed quickly Sam made that happen in a matter of a few weeks I honestly can’t thank her enough Great service, very quick, responsive and Sam absolutely kept us in the loop to what’s going on which I thinks very important when your going through a long process we had an update almost daily.
Profile picture of Gayathri Mahalingam
Gayathri Mahalingam
Quick response, friendly customer service and responsible team 😊😊😊. My mortgage advisor was Daniel. He was very friendly, patient and always very helpful. Thank you for everything 😊😊😊
Profile picture of Ros Hills
Ros Hills
Very professional and really listened and took on board my requirements. Whole process felt very unique to my needs and situation. Would highly recommend.
Profile picture of Judy Wong
Judy Wong
Great Team and service at Charles Frank Finance. Fast and responsive when I had questions and queries and helped me out with what I needed. Updated me on all stages.Would highly recommend them if you are in need of a mortgage or secured loan.
Profile picture of Jacquie O'Donnell
Jacquie O'Donnell
Creig has helped me in one of the most difficult loan applications I have ever experienced. if it wasn't for his constant support, empathy, at any time when needed, I think I would have lost the plot completely. The process was horrendous for a variety of reasons, and throughout it all Creig's reassurance and problem solving attitude got me through it. Thank you so much Creig.
Profile picture of  Saralee and Chad.
Saralee and Chad.
I highly recommend Charles frank Finance Sam Turner was absolutely incredible we was in need of a secured loan to be completed quickly Sam made that happen in a matter of a few weeks I honestly can’t thank her enough Great service, very quick, responsive and Sam absolutely kept us in the loop to what’s going on which I thinks very important when your going through a long process we had an update almost daily.
Profile picture of Gayathri Mahalingam
Gayathri Mahalingam
Quick response, friendly customer service and responsible team 😊😊😊. My mortgage advisor was Daniel. He was very friendly, patient and always very helpful. Thank you for everything 😊😊😊
Profile picture of Ros Hills
Ros Hills
Very professional and really listened and took on board my requirements. Whole process felt very unique to my needs and situation. Would highly recommend.
Profile picture of Judy Wong
Judy Wong
Great Team and service at Charles Frank Finance. Fast and responsive when I had questions and queries and helped me out with what I needed. Updated me on all stages.Would highly recommend them if you are in need of a mortgage or secured loan.
Profile picture of Jacquie O'Donnell
Jacquie O'Donnell
Creig has helped me in one of the most difficult loan applications I have ever experienced. if it wasn't for his constant support, empathy, at any time when needed, I think I would have lost the plot completely. The process was horrendous for a variety of reasons, and throughout it all Creig's reassurance and problem solving attitude got me through it. Thank you so much Creig.
Profile picture of  Saralee and Chad.
Saralee and Chad.
I highly recommend Charles frank Finance Sam Turner was absolutely incredible we was in need of a secured loan to be completed quickly Sam made that happen in a matter of a few weeks I honestly can’t thank her enough Great service, very quick, responsive and Sam absolutely kept us in the loop to what’s going on which I thinks very important when your going through a long process we had an update almost daily.

With decades of combined experience in mortgage financing, we've developed a robust process that prioritizes efficiency without compromising on personalized service. Our team's expertise ensures your application progresses smoothly while securing the most competitive rates available.

  • Comprehensive market research to identify the most suitable mortgage products for your circumstances
  • Direct lender relationships Regular progress updates and dedicated support throughout your application journey
  • Regular progress updates and dedicated support throughout your application journey
  • Post-completion service including remortgage advice and ongoing financial guidance

Our success stems from combining industry expertise with personalized attention. We manage all aspects of your mortgage application, from initial paperwork to final completion, ensuring a hassle-free experience.

Expert Support at Every Step

We understand that securing a mortgage can seem overwhelming. That's why our team of experienced advisors guides you through each stage, explaining complex terms in clear language and ensuring you're confident in your financial decisions. Our ongoing support extends beyond completion, providing peace of mind for your long-term financial journey.

Meet our leadership

The CFF Leadership with a combined 35 years of experience.

  • John Lugsdin

    Founder & Managing Director

    CEMAP
    DIP
    CERER

    John enjoys sports, long countryside walks, and time with his family, including his wife Claire, daughters Isabelle and Anna, and their dog Mabel.

  • Samantha Turner

    Director

    Samantha is a dedicated professional with over 15 years of industry experience. When she's not working, Samantha is found outside in the hills come rain or shine with her Welsh collies.

  • Sophie Evans

    Commercial Director - Protection

    Sophie has a cat called Richard and in her spare time enjoys socialising with friends and travelling. Her interests include music, thrifting and finding the best seafood restaurants all over the UK.

Frequently Asked Questions

Ready to Start Your Mortgage Journey?

Contact our expert team today for a no-obligation consultation. We'll help you understand your options and find the most competitive mortgage solution for your needs.